HomeSlice3D store policy
This is the practical version: we pack orders with care, ship to the address provided, and keep custom / made-to-order timelines honest instead of pretending every weird part appears instantly.
Ready-to-ship items usually ship as soon as practical after payment clears. Small-shop processing can vary depending on order volume, material availability, custom work, weekends, holidays, and carrier pickup schedules.
Custom-cut, made-to-order, quoted, or design-related work may require extra time. If timing matters, ask before ordering.
Available shipping methods and rates are shown at checkout when the store can calculate them. Rates may depend on package size, weight, destination, carrier pricing, and selected service.
You are responsible for entering the correct shipping address. If an order ships to the address provided and that address is wrong, incomplete, or undeliverable, reshipping costs may be your responsibility.
Digital products such as STL, STEP, CAD, or other downloadable files do not physically ship. Access is handled through the website/order flow or the delivery method stated on the product page.
If something arrives damaged, incorrect, or clearly not what you ordered, email us with the order number and photos of the item, packaging, and shipping label so we can review it.
If tracking says delivered but you do not have the package, check the delivery location, household, neighbors, and carrier first. Contact us after that and we will help review what can be done.
If international shipping is available at checkout, the buyer is responsible for any customs fees, import taxes, duties, brokerage fees, local delivery requirements, or delays once the package leaves the United States.
Some products may not be available for every destination.
Need help with an order, tracking issue, damaged package, or custom-work timeline? Send the order number and the details.
This shipping policy is intentionally generic and should be adjusted if the store later adds strict timelines, specific carriers, local pickup, or international restrictions.
